Find answers to frequently asked questions, shipping information, return policies, privacy details, and learn about our services. We're here to help you create exceptional gifting experiences.
At Hand crafto, we offer comprehensive corporate gifting solutions designed to help your business create meaningful connections and lasting impressions.
Tailored gift solutions for employees, clients, and partners that reflect your brand values and strengthen business relationships.
Personalized packaging, custom logos, and branded elements to make your gifts uniquely representative of your company.
Expertly curated gift selections based on occasion, recipient preferences, and budget to ensure perfect matches every time.
Specialized solutions for large volume orders with competitive pricing and streamlined logistics for corporate clients.
Creating meaningful connections through thoughtfully curated corporate gifting experiences that inspire and delight. We believe that every gift tells a story, and we're dedicated to helping your business tell the right one.
Quality, creativity, and customer satisfaction are at the heart of everything we do. We're committed to providing exceptional service and building lasting relationships with our clients.
"Hand crafto transformed our corporate gifting program. Our clients now look forward to our quarterly gifts!"
Marketing Director, TechCorp
"The custom branding service helped us create a consistent brand experience that our employees love."
HR Manager, Innovate Inc.
3-7 business days. Orders are processed within 1-2 business days after confirmation. Tracking information is provided for all orders.
2-3 business days. Available for an additional fee. Orders must be placed before 12 PM EST for same-day processing.
Next business day delivery when ordered before 2 PM EST. Additional charges apply based on destination and order weight.
We ship to over 50 countries worldwide. International delivery typically takes 7-21 business days depending on the destination. All international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Shipping rates are calculated based on order weight, destination, and selected shipping method. You can view shipping costs during checkout before completing your purchase. For bulk corporate orders, we offer customized shipping solutions and discounted rates.
We want you to be completely satisfied with your Hand crafto experience. If you're not happy with your purchase, we accept returns within 7 days of delivery for a full refund or exchange.
Items must be unused, in original packaging, and in resalable condition. Custom-branded or personalized items are non-returnable unless defective.
To initiate an exchange, contact our support team within 7 days of delivery. We'll guide you through the process and provide a prepaid return label if applicable.
Refunds are processed within 7-10 business days after we receive and inspect the returned items. Original shipping costs are non-refundable.
If you receive a defective or damaged item, please contact us within 7 days of delivery with photos of the issue. We will arrange for a replacement or refund at no additional cost to you.
At Hand crafto, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include:
We use the information we collect to:
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology.
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
This policy was last updated on January 15, 2025. We may update this privacy policy periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.